online payment

[Philippe Bruhat (BooK)]

On Fri, Feb 28, 2014 at 12:10:44AM +0100, Philippe Bruhat (BooK) wrote:
> On Wed, Feb 26, 2014 at 04:58:18PM +0100, Martina Peštová wrote:
> > 
> > I got an e-mail from people who wanted to pay through online system
> > and it doesnt work... Could you please find out whats wrong?
> > 
> 
> Do you have any more details, besides "it doesn't work"?
> 

And the last to payments for which I have some confirmation emails
are from:
- 2014-02-24 02:01 - YAPC::Europe 2014
- 2014-02-27 13:19 - mojoconf 2014

So before and after your email. If there's an issue, it's not with the
payment system itself.

Maddingue tells me the database has logged some "init" states, which is
when our website redirects the users to the bank website.

There are no order in the 'paid' state, so the bank never confirmed any
payments. Is the bank refusing payments? Is there another issue ?If you
had more details from your users, maybe we could investigate further.

Regards,

-- 
 Philippe Bruhat (BooK)

 A little work with your brain can save you a lot of work with your body.
                                    (Moral from Groo The Wanderer #40 (Epic))