[Act] Urgent: no outgoing email from ACT

Detlev Hauschildt detlev at xs4all.nl
Thu Mar 2 12:36:05 CET 2017


> I received confirmation mails from both test & prod sites.
> Can you confirm as well?

Hello Sébastien,

Thanks for your late-night effort.

Unfortunately, I can't confirm that it works from our production site. I 
only receive an email from the test site.

Could you check that again?

Thanks!

Detlev


On 2017-03-02 02:29, Sébastien Aperghis-Tramoni wrote:
> Detlev Hauschildt wrote:
>
>> Dear ACT people,
> Hello Detlev,
>
>> There seems to be an issue with ACT sending out the email
>> verification for a new user. You get the page "An email was sent
>> to... ", but the email never comes.
>>
>> It was first discovered on
>> http://act.perlconference.org/tpc-2017-amsterdam/register (which
>> seems to be the only production site with a conference date in the
>> future so that this can be tested), but the same is true for the
>> following test sites:
>>
>> http://test.mongueurs.net/tpc-2017-amsterdam/register
>> http://test.mongueurs.net/spw2017/register
>> http://test.mongueurs.net/gpw2017/register
>>
>> (Some other test sites just say: "You don't have permission to access
>> /qa2017/register on this server." etc., but that seems unrelated).
>>
>> This seems rather critical, so it would be great if someone could
>> look into it!
> Indeed, I hadn't realized that Act couldn't send mails. Sorry.
>
> Found two problems:
> - postfix was misconfigured; fixing that made it send me a few
>    thousands of queued mails
>
> - Act had a workaround something Email::Simple didn't do when
>    it was originally written, and I guess does now; quickly
>    commenting that part of the code seems to fix the problem
>
> I received confirmation mails from both test & prod sites.
> Can you confirm as well?
>
>



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